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Return Policy

Seminar & Event Refund Policy
All seminars and events include a 100% satisfaction guarantee.  Refunds must be requested by phone, email, or fax within 7 business days after the event.  If you do not attend a seminar you paid for, you will not be entitled to a refund.  Cancellations for seminars and events must be made 72 hours prior to the seminar.
Product Return Policy


• We offer a 30 day return policy on all courses, books, CDs, and DVDs, less a 15% restocking fee.  You may also exchange your product for another product of equal or lesser value for no restocking fee.  If you choose to exchange your product for another product, you will not be entitled to a refund or exchange on the second product.


• We do not offer refunds on shipping, downloads, or opened forms software.


• If a forms CD included with a course is opened, the course may not be returned.

Return Procedures:


You must follow these return procedures or your return may be refused.


1) All return requests must be made by calling us at (800) 493-7950 within 30 days from receipt of product.


2) Before returning a product, you must obtain a Return Authorization Code (RAC).


3) All returns must display the RAC on the outside of the package in which the product is returned.  All returns must include the product in new condition with the forms CD package unopened.


4) All packages must be sent to us "Return Receipt" through the United States Postal Service or "Signature Required" through a recognized carrier (FedEx, UPS, etc.) and received by us within 10 calendar days of the issuance of the RAC.  We are not responsible for, nor will we issue a credit for, any returned products lost in shipping and/or not received within 10 calender days of the issued RAC.  Customers are responsible for all shipping charges to return products.  Customers are also be responsible for packing the product properly to avoid damage during shipping.


5) Any item returned without an RAC will be refused and returned at customer's expense.


6) Refunds on authorized returns will be processed within 7-10 business days of receipt of the authorized returned product.  It may take an additional 3-5 business days for the credit to appear on your account.

The fee for Coaching is charged in-full upfront.  Due to the proprietary information revealed in this program, there are no refunds!
Alex Everest
Author, Speaker
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